Accompanied by Ichibaku Kobayashi – General Manager of Nobu Tokyo & Regional Director of Asia Pacific, Chef Herve Courtot – Corporate Chef EU & Middle East, and Chef Philip Leong – Executive Chef of Nobu KL at the interview session, here are some surprising facts about the Co-Founder behind Nobu and Nobu Hotels:
4. The secrets to his success: While luck may play a role in Nobu-san’s success, the master chef believes his team is one of the fundamentals of his continued success.
“Passion and heart are also essential,” says Chef Nobu. “Without passion and heart, it’s not possible to do well.”
5.
His
favourite dishes from the Nobu menu are:
· Soft Shell Crab Roll – Nobu-san enjoys eating soft shell crabs in French and Italian restaurants where they are pan- and deep-fried. When he served deep-fried soft shell crabs to one of his customers, the latter requested Chef Nobu to wrap the leftover soft shell crab pieces into a rice roll, and voila! the soft shell crab roll was created.
· New Style Sashimi – when a lady customer sent back a plate of sashimi, informing Chef Nobu she doesn’t eat raw fish, the chef pondered how to entice her to try it. He then heated up some olive oil until smoking hot, poured it over the thin slices of sashimi, causing the fish to cook slightly. After sampling the new dish, the customer ate everything up.
“She managed overcome her fear of eating raw fish from that experience. Before that, she shied away from sashimi as she thought it’d taste fishy but we proved to her fresh fish tastes delicious” said Nobu-san.
6. No bizarre food please. Chef Nobu is not a fan of weird or strange food. He has tried nasi goreng, laksa and seafood on his visit to Malaysia, and he admitted he's more comfortable with Asian food than French food.
Ever respectful of his customers’ cultural differences, the chef was even inspired to create his signature wasabi pepper sauce after noticing a customer enjoying a mixture of shoyu and wasabi as a bread dip at Nobu restaurant.
The Pandemic Years
Having to travel 10 months a year and feeling jetlagged, Nobu-san said he was happy to stay home in Los Angeles during the pandemic years.
“It was the first time in
over 25 years I had stuck to a routine: being able to wake up and go to bed at
the same time, every day. Yet it was also stressful but with FaceTime and modern
technology, I can still communicate with my team.”
Some Nobu restaurants were closed during that time whilst others coped by doing take-out. According to Chef Philip Leung, Nobu KL was under renovations then but they also did take-out during the later MCO phases.
Now that things have returned to normal, Nobu restaurants are busier than ever with customers returning in droves.
New Nobu restaurants and Nobu Hotels are also opening in Marrakesh, Rome, San Sebastian, Madrid, Toronto, Atlantic City, Atlanta, Da Nang, Bangkok, and Dubai.
According to Nobu-san, he has no plans to set up a culinary academy or pursue anything too adventurous due to time constraints. He's happy to focus on the restaurant business and see his customers enjoying his cooking for now.
7. His last meal on earth? As a true blue Japanese, sushi is his dish of choice.
Enthusing over the vibrancy of Kuala Lumpur, Montandon is eager to get acquainted with our multi-cultural society, and explore the diverse food scene.
After graduating from the Hospitality Business School in Lausanne, he studied management at the University of Lausanne before cutting his teeth at two reputed hotels in Geneva.
He says: “There will always be different challenges for new and even existing properties. Otherwise, life will be boring. Sometimes challenges can arise from people, the product, or the location. You’d have to understand your clientele, the market, and the situation. For instance, when I was at the Four Seasons Hoi An, we have to open and close thrice during the pandemic.
“It was a difficult time but it was also most heartening to witness the solidarity amongst the people and the community. We had the involvement of key team members throughout those trying times to keep things going. Thanks to the support of the resort owners, every team member was retained during the two-year pandemic period. Our team members were deeply touched as their livelihoods affected not only them but also their dependents.”
“I want international visitors to fall in love with this dynamic, kaleidoscopic city. This Hotel should be an active place in town – I want to attract the city people to come here: for lunch, for tea, to stay, and to celebrate any and every occasion.”
Conversant in French, English, German, Italian, and Dutch, Montandon admits he hardly gets a chance to pick up Asian languages. “I often speak English with local team members as it’s to help them brush up their English-speaking skills at work.”
On the personal front, Montandon can’t wait to immerse in the city’s gastronomic scene, especially its legendary street food. Also on his agenda: exploring the local arts scene through museums, galleries and events. A lover of contemporary and modern art, opera and musicals, Montandon finds experiencing new cultures through their art forms “reveal so much about a place and its people”.
According to Blaise Montandon, the best thing about being a Four Seasons Hotel GM is the strong values they uphold. “Our philosophy is simple: treat people like how you would like to be treated. We believe in and apply that core value to every level of our team. We want to create an indelible impression on our guests and make a connection with them so that when they leave, they will have lasting memories of their time spent at the Four Seasons.”
(Left-right) Four Seasons Hotels and Resorts regional marketing director Nelson Hilton with Datuk Jimmy Choo and Four Seasons Hotel KL Director of PR Dato' Rosemarie Wee |
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