If you're like me who has no idea how to renew your Malaysian passport online, let's shake hands and say a prayer for what we are about to endure.👐Anyway, I decided to give it a shot and that is the landing page you'd see when you visit the official Malaysian Immigration Department website👆
Once you click on the "Application for the renewal of passport" (as shown in the above pix), the next screen 👇will explain in detail the process, terms and conditions on what is required for the renewal: from the photo stipulations, payment/charges, etc. FYI, don't bother clicking on the English translation as there isn't any. 😅Just click "Setuju" (Agree) to proceed.
The next step is to complete the online form below. Initially I was stumped when it asked for No. Dokumen😓until I realised it was referring to my existing passport number...😝😂
Once you have completed filling the information required, click on "Carian" to continue. The next screen 👇is another reminder about your passport should be in good condition i.e. without water marks, tears or scratches; all information provided must be true and correct; and the photo uploaded must be the latest. Payment is also non-refundable for lost and damaged passport. Again, click "Setuju" to proceed.
The subsequent step is to upload your photo. A detailed screen pops up showing examples of acceptable photos. Just scroll all the way down and click "Setuju" to continue to the photo upload screen as shown.
When you upload your photograph, an oval guideline will appear - you can adjust the size of your face to fit within that oval "frame" to ensure it meets the desired specifications. Also, remember to tick ✔all the boxes in the list below👇before you click "Teruskan".
If everything is in order, you should be at this screen.👇Put a ✔ in the box below your photo to confirm the photo you have uploaded is yours.
The following screen will ask you to check and reconfirm all the details listed. Go through everything to ensure the information is in order and correct.
Once you are confident everything is in order, click on the "Teruskan kepada Bayaran" (Proceed to Payment) button. You can make payment via online bank transfer via FPX, Touch 'n Go or charge to your credit card.
Acknowledgment of receipt for your payment made will bring you to this screen.👇You can print out the receipt and wait for the email informing you on whether your passport renewal if successful.