Showing posts with label relaxation. Show all posts
Showing posts with label relaxation. Show all posts

Tuesday, December 24, 2019


Imagine a huge hotel, shopping mall and entertainment city all rolled into one. Royal Caribbean Quantum of the Seas is the world's smart ship with an under-stated opulent interior. At 1,141 feet long with 16 decks and an international crew of 1,500, it can accommodate 4,905 guests.
Being the cruise newbies we are, the sleek, refined interior adorned with modern accents: glass artworks, arty installations and ambient lighting left an indelible impression.
Designer boutiques and epicurean dining venues like Jamie’s Italian restaurant amplify the sense of sophistication. We proceeded to Two70, a theatre-style entertainment and activity space for the welcome address by Royal Caribbean’s Managing Director, Asia Pacific, Angie Stephen.
In her opening remarks, Stephen said Royal Caribbean International will be celebrating its 50th global anniversary by rolling out a 5-year deployment in Southeast Asia, from November 2019 up to 2024.
“The deployment starts with Quantum of the Seas, one of Asia’s largest and most revolutionary cruise ships after her multi-million dollar refurbishment. The ship is slated to make a record-breaking 55 calls to Malaysia during its upcoming 2020-2021 season, starting October next year.”
L to R: Elya Marini Darmin, Deputy President of the Klang Municipal Council; Datuk Abdul Rashid Asari, Selangor State Exco, Tourism Selangor; Angie Stephen, Managing Director, APAC, Royal Caribbean; Syed Jaaffar Syed Mohamed, General Manager, Boustead Cruise Center and Captain Sindre Borsheim, Master of Quantum of the Seas
Lauding the cruise-friendly infrastructure of Malaysia and the pertinent roles played by the government including local municipal councils, port authorities and tourism stakeholders, Stephen said, “Royal Caribbean will bring 430,000 tourists to Malaysia in the next two years. Quantum of the Seas will be Asia’s largest cruise ship to call in at Port Klang since Kuala Lumpur and Penang’s vast array of gastronomic, cultural and shopping options remain popular with our guests on board.”
She continued, “Cruising holiday is fast gaining popularity amongst Malaysians and the numbers have grown significantly from the time Royal Caribbean started some 11 years ago. Malaysia is one of our fastest-growing markets and Royal Caribbean cruises have everything that appeals to different generations. For the MICE business, we offer customised cruising experiences.”
Stephen said while Royal Caribbean incorporates cutting-edge technology to streamline some of its services and facilities on-board, she emphasised it won’t replace their battalion of personnel as the human touch is the key factor in ensuring Royal Caribbean guests enjoy their cruise experience.
After savouring a simple, delicious lunch at the American Icon Grill restaurant, we toured the new facilities: FlowRider, RipCord by iFly, Bionic Bar, an escape room and glow-in-the-dark laser tag on board the Quantum of the Seas.
It’s easy to be caught up in the palpable excitement, especially when we witnessed how AI is used to power the robotic ‘mixologists’ at the Bionic Bar. Laughter, convivial conversations and happy recreational bustle bore testament of a great time the holidaymakers were having.
We also took turns to be whisked up high, to admire the surrounding panoramic views from the ‘North Star’ observation capsule. Raised up to 300 ft above sea level, the breathtaking scenery glimpsed from high above was unforgettable.

The hi-tech entertainment facilities inside the ‘Two70’ venue also set the stage for live performances and whimsical large-screen projections.
Different sized pools, rock climbing wall, various shopping and entertainment options, in addition to themed dining outlets will keep the ship’s multi-generational cruise passengers fully occupied. Tour itineraries for whistle-stop ports of call can also be booked on board.

For more information, visit Royal Caribbean's official website: or


Saturday, October 31, 2015


People power. If there’s one compelling reason to stay at the upscale Dorsett Grand Labuan, I’d say it’s the friendly, hospitable hotel team who made a world of difference. It boils down to leadership by example. 
At the Dorsett Grand Labuan, General Manager Susan Carlos walks the talk as the perfectly personable host, inspiring every member of her team to follow suit. You can tell by the warm rapport and cordial interactions between the hotel staff and the guests who are staying in-house or those popping in for post-work drinks and a meal.

Bright-eyed and busy tailed after a smooth 2.5 hour flight with Malaysia Airlines (MAB), our fam group received a resounding welcome from the Dorsett Grand Labuan team. We were touched by their melodious voices serenading us the minute we set foot into the spacious grand lobby.

Awarded the “Best Business Hotel Brand Malaysia 2014” and “Luxury Business Hotel 2014”, Dorsett Grand Labuan is strategically located in the uptown business district. It is a mere 5-minute walk to the financial centre, government offices and international banking offices. Five kilometres away is the Labuan Airport while the Labuan International Ferry Terminal is a kilometre away, making the hotel easily accessible for local and international travellers.

Our group was ushered up to the Executive Lounge on Level 8 for check-in and to enjoy cocktails and canapés. These are complimentary to Executive Floor guests from 4pm to 7pm while coffee/tea and hors d’oeuvres are available from 7am to 10pm.

Managed by Dorsett Hospitality International, Dorsett Grand Labuan features 178 rooms with 1 Royal Suite, 10 Premier Suites, 44 Executive Rooms and 123 Deluxe Rooms. We soon discovered how comfy the room was…

Besides the welcome fruit and confectionery platters, we were elated to discover the Rest & Renewed Pillow Menu. While I was lulled to sleep that night with the Music Pillow, my other half dozed off fitfully on his Medical Stone Pillow which helped to improve blood circulation and relieved tension. The mattress is soft but firm enough without causing me to toss and turn during the night.


The other special pillows to ensure a good night’s sleep include Water, Magnetic or Memory Pillow. If you like to take one home, the pillows are available for sale too (prices start from RM100 onwards each).

As befitting a 5-star hotel, our room amenities include individually-controlled air conditioning, a 32-inch LCD TV with satellite channels, coffee and tea-making facilities, private electronic safe box, direct IDD phone with voicemail box, and a balcony with serene views of the South China Sea or the cityscape. Those of us who need to stay digitally connected, the complimentary 1 GB WiFi access was indeed a boon.

Executive Floor or Premier Suite guests also have access to the Executive Lounge. Dedicated iHome decks comprising a radio, clock and iPod/iPhone dock is available in Executive Rooms, Premier Suite and Royal Suite which conforms to guests’ tech savvy preferences and needs.

Afternoon tea and refreshing drinks are served at the Lobby Lounge (12 noon to 12 midnight) so we sipped cool cocktails while waiting for the local and English multiple tier tea sets to be ready. 
Once the selection of tea offerings arrived, cameras started clicking away before we finally sat down to savour the delicious morsels. We noticed the Lobby Lounge is a hot spot for sports fans to catch live sport events shown on the High Definition (HD) Giant Screen.

That night, we relished a sumptuous barbecue dinner at Victorias Brasserie (6am to 10.30pm). The Executive Chef also tempted us with a variety of mouth-watering delicacies such as Salmon Fish Head Curry, Sweet & Sour Fish and Coconut Jelly. Buffet breakfast, lunch and dinner draw a good crowd here too. All food served at the outlets is Halal.


We also let our hair down at the Fun Pub (Mon-Sat 6pm to 2am) where the in-house live band Perfect Jam and a talented DJ perform nightly. It was fun shooting a round or two at the pool table and dexterous dart players may want to score points there too.

During our tour of Grand Dorsett Labuan, we inspected 4 elegant meeting rooms designed to accommodate functions, seminars, dinner and wedding ceremonies. For special outings where outside catering is required, the Catering team delivers an unforgettable F&B experience like the portable bar and picnic set-up by the beach and foothills.

Need to work off extra calories? Fear not, the in-house Gym and Swimming Pool should keep fitness buffs happy from 7am to 7pm.

Special Staycation Offer

You too can enjoy the perfect family staycation in Labuan. Dorsett Grand Labuan’s Special Staycation Room Package at “The Pearl of South China Sea” is priced at RM550 nett per night in a Deluxe Room. Or upgrade to an Executive Room for RM100 more (rate at RM650 nett per room night) to enjoy a host of extra benefits for FREE.

The Staycation Package includes:
·         Complimentary breakfast and dinner (based on single occupancy). Additional person will be chargeable at RM70 per room night
·         a 2-hour tour of Labuan historical sites
·         Extension of stay with Best Available Rate (inclusive of breakfast)

Package is available from 1 Nov 2015 till 29 Feb 2016. To reserve the above packages or other hotel offers, kindly log onto

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